We currently don't have any physical stores under our brand name. However, we do have several distributors in Europe, the US and Canada. The full list of stores that resell our products can be found on our stores locator map.

<p>We currently don&apos;t have any physical stores under our brand name. However, we do have several distributors in Europe, the US and Canada.</p><p>The full list of stores that resell our products can be found on our stores locator map.</p>

Do you have physical stores?

Find answers to frequently asked questions about returns

<h3 id="do-you-accept-returns">Do you accept returns?</h3><p>We do accept returns in respect to the following conditions:</p><p>- The item must have been sold on our online store<br style="box-sizing: border-box;">- The item shouldn&apos;t have been used in any way<br style="box-sizing: border-box;">- The return or exchange request is made within 28 days of delivery<br style="box-sizing: border-box;">- The return is made within 14 days of the return or exchange request</p><p>To ask for a return, please contact our support using our helpdesk.</p><h3 id="can-i-exchange-an-item">Can I exchange an item?</h3><p>We do accept exchanges and they follow the same conditions as returns</p><p>In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.</p><h3 id="are-returns-free">Are returns free?</h3><p>Returns within the US are free. You can refer to the delivery paper within your package to perform organize your return.</p><p>Returns from outside of the US are the responsibility of the buyer.</p><p>Feel free to contact our support agents through our helpdesk for more details.</p><h3 id="how-long-does-it-take-to-process-a-return">How long does it take to process a return?</h3><p>Returns are confirmed within 14 days of receiving the package at our warehouse.</p><p>Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.</p>

Returns

We guarantee any of our products made by us and sold through our online store are intended to be free of defects. Now, we know that are human and things happen, so we  gladly accept any return or exchange request granted they respect the following co

<p>We guarantee any of our products made by us and sold through our online store are intended to be free of defects. Now, we know that are human and things happen, so we &#xA0;gladly accept any return or exchange request granted they respect the following conditions:</p><p>- The item must have been sold on our online store<br style="box-sizing: border-box;">- The item shouldn&apos;t have been used in any way<br style="box-sizing: border-box;">- The return or exchange request is made within 28 days of delivery<br style="box-sizing: border-box;">- The return is made within 14 days of the return or exchange request</p><p>If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.</p>

Is there a warranty?

Yes, we offer messaging through WhatsApp. Simply go to WhatsApp, search for QHP4Life, and send us a message.

<p><span id="isPasted" style="font-size:13.999999999999998pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Yes, we offer messaging through WhatsApp. Simply go to WhatsApp, search for QHP4Life, and send us&#xA0;a message.</span></p>

Can I contact you through WhatsApp?

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P2ProbioticPower

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Sample Protocols

Directions for using Surface Cleaner

How does your surface cleaner differ from others?

How Long will one bottle last?

What surfaces should I clean with Surface Cleaner?

I know the Surface Cleaner helps with biofilm, but will my surfaces look clean?

What is a biosurfactant?

Can I use your Surface Cleaner in my Carpet Cleaner machine?

Do Hospitals use your Surface Cleaner?

What kind of water should I mix with the Surface Cleaner?

How can I achieve bacterial balance in my personal environment?

Should I still use other cleaning products?

What if I swallow the Surface Cleaner?

How do I know my Surfaces are clean?

What does the Surface Cleaner smell like?

How do I create the Surface Cleaner mixture?

Why do I need to create a new cleaner mix weekly?

Can I use the Surface Cleaner on food services like cutting boards?

What are the ingredients in your products?

Can I use the Surface Cleaner on leather?

Leave Reviews for Surface Cleaner

Surface Cleaner

Directions for Using Washer Additive

Does the washer additive replace detergent?

Where should I put the Washer Additive

Is the Washer Additive safe to use on baby clothes

Can the Washer Additive help with the stinky ring of my Front loader?

Can this product help with stinky gym clothes and sports equipment?

Does it matter what cycle I use on my washer/dryer?

I usually use dust mite cleaning/killing additives (tea tree & eucalyptus) in my washes. Would the Washer Additive replace those additives or can I use them both together?

The bottle says to use the Washer Additive in a warm wash. Can it also be used in cold and hot washes?

Is this safe to use with baby clothes

Is it ok to use with delicate clothes?

Will this help with new clothes/full of chemicals?

Do I need to add water?

List Reviews for Washer Additive

Washer Additive

Directions for using Fruit and Veggie Wash

Why do I need to use Probiotics to clean food?

Do I need to rinse my food?

Does biofilm form on food?

Is this product Organic?

List Reviews for Fruit and Veggie Wash

Fruit and Veggie Wash

Home Care

Face, Hand & Body Wash Complete Usage Guide: How to Use, What Makes It Different & Best Results

How do I use P2 Face, Hand & Body Wash?

Do I still need regular soap if I use P2 Face, Hand & Body Wash?

Can I use P2 Face, Hand & Body Wash as shampoo?

Is P2 Face, Hand & Body Wash safe for children and sensitive skin?

Can I use P2 Face, Hand & Body Wash in pump dispensers?

What if I get P2 Face, Hand & Body Wash in my eyes?

What are the ingredients in P2 Face, Hand & Body Wash?

Body Wash

P2 Probiotic Mouthwash Complete Usage Guide: How to Use, What Makes It Different & Best Results

How do I mix the mouthwash with water for regular use?

How often should I use P2 Probiotic Mouthwash?

What should I expect when I first start using probiotic mouthwash?

How do I use P2 Mouthwash in a nebulizer for respiratory support?

How do I clean my retainer, dentures, or dental appliances with P2 Mouthwash?

Can I use P2 Mouthwash for allergy or sinus support?

Is P2 Probiotic Mouthwash safe for children?

How is P2 Probiotic Mouthwash different from regular mouthwash?

How should I store P2 Mouthwash and how long does it last?

Mouthwash

Directions for use P2 Probiotic Power Allergy and Sinus Spray

Is the Allergy and Sinus spray safe for fabrics?

Will this actually help my allergies?

Can I use this in my HVAC vents?

Can I use the Allergy Spray to nebulize?

Will this help with allergies?

Is it safe to use this with children?

Is it safe to use this around animals?

Does this product help with dust mites?

How is biofilm related to allergy and sinus issue?

Where should I use the Allergy and Sinus Spray

List Reviews of Allergy and Sinus Product

Allergy and Sinus Spray

When should I use your skin spray?

Is the Skin Spray safe for any part of the body?

Skin Spray

H2O Digestive Additive: When, How Much & Best Results

What does "active for 3 days" mean for H2O Digestive Additive?

When should I take H2O Digestive Additive - morning, afternoon, or evening?

Can I take H2O Digestive Additive with other medications or supplements?

I'm experiencing bloating or digestive discomfort - is this normal?

How often should I take H2O Digestive Additive packets?

Can I take H2O Digestive Additive on an empty stomach or with food?

Is H2O Digestive Additive safe for children?

H2O Digestive Additive

Directions to Use-Natto NSP-2 Fibrinolytic Enzyme

How many times in a week should I take the Natto NSP-2?

Is the Healthy Blood Kit (products) safe to take while on blood thinners?

How do you use the Natural Clot Dissolver & how often?  Do I quit taking blood thinner now while taking the dissolver?

how often on the Clot Dissolver? Taking blood thinner now, do I quit taking it while taking the dissolver? Please advise.

How do I wean off prescription medication ?

Do you need prebiotics in order for probiotics to work properly?

What is the best time of day to take the Probiotic powder?

Why do I have to purchase the gut product when I only need the clot product?

Is there a way i can put this powder in pill form, in case my family does not like the taste?

Natto Blood Thinner

Body Care

Directions for Use P2 Probiotic Power Pet Water Additive

Is this safe for any pet?

Could I use the P2 water to rehydrate their food? Would it be as effective?

Are the ingredients Organic?

Pet Water Food Additive

How often do I need to use this?

Directions for use P2 Probiotic Power Pet Odor and Itch spray

Pet Odor & Itch

Pet Care

What is the biggest Consequence of Bacterial Imbalance?

Are your products Gluten Free?

What Makes P2 Probiotics Superior to others?

Why Soil Based Probiotics

I use your products in my personal use at home; however, curious if you do applications or even demonstrations for hospitals?

What effect do freezing temps have on the product and what is the temp range the P2 product must be kept at?

Is there an expiration on the product and if it differs for different product, please be specific.

If it gets into your eyes, is it safe? Or if the probiotic that is administered to our pet's water gets accidentally into their eyes, is it okay?

I am wondering what strain is in your products and are there any other active ingredients?

Will your products eliminate mold under faucets and in toilet tank?

Are your products safe for septic tanks?

Where are your products sourced and made?

Are there products I should not use with P2 Probiotics?

Do you have any studies that show whether your products are safe for use during pregnancy?

Why soil based probiotics?

Are the products Organic?

Are the products Gluten Free? Nut Free? other

Are there any studies to support the use of Soil Based Probiotics?

What is the bacteria number in each product?

What temperature should I store my P2 Probiotics?

Are P2 Probiotic Power products safe during pregnancy?

Are P2 Probiotic Power products safe for animals?

Does it matter what kind of water I mix with the probiotics?

Can P2 Probiotics help with respiratory/lung issues caused by bacterial infections?

Do your probiotics contain Lactobacillus? How do soil-spore probiotics compare to traditional probiotics like Lactobacillus?

General Questions

Product Specific Questions

Can I change my order?

What if the discount code doesn’t work?

What payment methods do you accept?

Discount code didn't work or I forgot to use it when I placed my order

What if my credit card does not work?

I didn't get an order confirmation ... how do I find out if my order was processed?

I'm not receiving transactional emails

Do you offer wholesale accounts?

What Credit Cards do you accept?

Payments

Ordering Products

Shipping

How do I check the status of my order?

Where do you ship?

How long does it take to ship my order?

How often do you ship? When can I expect delivery?

Do you ship to PO Boxes?

Im concerned because. while today and tomorrow are going to be above freezing, the night is was shipped as well as yesterday were below zero.

How often do you ship orders from your warehouse?

Can I pick up my products that I have ordered?

I just placed an order and I would like to know how long is it going to take to deliver the products.

Does P2 Probiotic Ship Internationally?

What Countries do you ship to?

Are there countries that you do NOT ship to?

What if my country is not listed in Countries that you ship to?

Why is it so expensive to ship internationally?

Why do you collect taxes and duties in advance (or at the time the order is placed)?

Why do different countries charge different taxes and duties?

Can I pay the taxes and duties upon delivery? (Instead of prepaying them?)

What international shipping carriers can I use?

What are harmonized (HS) codes?

How do HS codes typically work?

What HS codes does P2 Probiotic Power use?

Do you charge taxes or duties for International Shipments?

Do you offer free shipping for international orders over $100

Do You Ship Your products Internatinally?

International Shipping

Shipping Questions