We currently don't have any physical stores under our brand name. However, we do have several distributors in Europe, the US and Canada. The full list of stores that resell our products can be found on our stores locator map.

<p>We currently don&apos;t have any physical stores under our brand name. However, we do have several distributors in Europe, the US and Canada.</p><p>The full list of stores that resell our products can be found on our stores locator map.</p>

Do you have physical stores?

Find answers to frequently asked questions about returns

<h3 id="do-you-accept-returns">Do you accept returns?</h3><p>We do accept returns in respect to the following conditions:</p><p>- The item must have been sold on our online store<br style="box-sizing: border-box;">- The item shouldn&apos;t have been used in any way<br style="box-sizing: border-box;">- The return or exchange request is made within 28 days of delivery<br style="box-sizing: border-box;">- The return is made within 14 days of the return or exchange request</p><p>To ask for a return, please contact our support using our helpdesk.</p><h3 id="can-i-exchange-an-item">Can I exchange an item?</h3><p>We do accept exchanges and they follow the same conditions as returns</p><p>In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.</p><h3 id="are-returns-free">Are returns free?</h3><p>Returns within the US are free. You can refer to the delivery paper within your package to perform organize your return.</p><p>Returns from outside of the US are the responsibility of the buyer.</p><p>Feel free to contact our support agents through our helpdesk for more details.</p><h3 id="how-long-does-it-take-to-process-a-return">How long does it take to process a return?</h3><p>Returns are confirmed within 14 days of receiving the package at our warehouse.</p><p>Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.</p>

Returns

We guarantee any of our products made by us and sold through our online store are intended to be free of defects. Now, we know that are human and things happen, so we  gladly accept any return or exchange request granted they respect the following co

<p>We guarantee any of our products made by us and sold through our online store are intended to be free of defects. Now, we know that are human and things happen, so we &#xA0;gladly accept any return or exchange request granted they respect the following conditions:</p><p>- The item must have been sold on our online store<br style="box-sizing: border-box;">- The item shouldn&apos;t have been used in any way<br style="box-sizing: border-box;">- The return or exchange request is made within 28 days of delivery<br style="box-sizing: border-box;">- The return is made within 14 days of the return or exchange request</p><p>If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.</p>

Is there a warranty?

Yes, we offer messaging through WhatsApp. Simply go to WhatsApp, search for QHP4Life, and send us a message.

<p><span id="isPasted" style="font-size:13.999999999999998pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Yes, we offer messaging through WhatsApp. Simply go to WhatsApp, search for QHP4Life, and send us&#xA0;a message.</span></p>

Can I contact you through WhatsApp?

Home

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Why Probiotics

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About Us

P2ProbioticPower

Other

Why should I use Soil Based Probiotics?

Is there anything I should not use when using your Probiotics?

Do you have any studies that show whether your products are safe for use during pregnancy?

Health Advantages

How does your surface cleaner differ from others?

How Long will one bottle last?

What surfaces should I clean with Surface Cleaner?

I know the Surface Cleaner helps with biofilm, but will my surfaces look clean?

What is a biosurfactant?

Can I use your Surface Cleaner in my Carpet Cleaner machine?

Do Hospitals use your Surface Cleaner?

What kind of water should I mix with the Surface Cleaner?

How can I achieve bacterial balance in my personal environment?

How often do I need to clean with your Surface Cleaner?

Should I still use other cleaning products?

What if I swallow the Surface Cleaner?

How do I know my Surfaces are clean?

What does the Surface Cleaner smell like?

How do I create the Surface Cleaner mixture?

Why do I need to create a new cleaner mix weekly?

Can I use the Surface Cleaner on food services like cutting boards?

What are the ingredients in your products?

Can I use the Surface Cleaner on leather?

Surface Cleaner

Does the washer additive replace detergent?

Where should I put the Washer Additive

Is the Washer Additive safe to use on baby clothes

Can the Washer Additive help with the stinky ring of my Front loader?

Can this product help with stinky gym clothes and sports equipment?

Does it matter what cycle I use on my washer/dryer?

I usually use dust mite cleaning/killing additives (tea tree & eucalyptus) in my washes. Would the Washer Additive replace those additives or can I use them both together?

The bottle says to use the Washer Additive in a warm wash. Can it also be used in cold and hot washes?

Washer Additive

Should I rinse the food after spraying with Fruit and Veggie Wash?

Fruit and Veggie Wash

Home Care

Does your mouthwash contain alcohol?

What if I swallow the mouthwash?

Is it ok to use any toothpaste with the mouthwash?

Is the mouthwash safe during pregnancy?

Is it safe to nebulize with the mouthwash?

Do I need to mix the mouthwash with water?

Does it matter what kind of water I use?

Can I mix the mouthwash and use for days?

Is the mouthwash Paleo certified?

What if I get the mouthwash in my eyes?

Does the mouthwash expire?

Can I make a small batch for several days or a week or would it loose efficacy? If it’s ok should I use distilled water?

Can the mouthwash be used to brush teeth as well?

Which probiotic strains are in the Mouthwash. Are there any sugar or sugar substitutes in your mouthwash (i.e. stevia, isomalt, etc)

Mouthwash

Is your body wash safe for children?

What if I get the Face and Body wash in my eyes?

Do I still need to use soap if I'm using the Face and Body Wash?

Do I need to mix the Face and Body Wash with Water?

Can I use Face and Body wash in my soap dispenser?

Body Wash

Is the Allergy and Sinus spray safe for fabrics?

Will this actually help my allergies?

Can I use this in my HVAC vents?

Can I use the Allergy Spray to nebulize?

Allergy and Sinus Spray

Body Care

Is this safe for any pet?

Could I use the P2 water to rehydrate their food? Would it be as effective?

Pet Water Food Additive

How often do I need to use this?

Pet Odor & Itch

Pet Care

How many times in a week should I take the Natto NSP-2?

Is the Healthy Blood Kit (products) safe to take while on blood thinners?

How do you use the Natural Clot Dissolver & how often?  Do I quit taking blood thinner now while taking the dissolver?

how often on the Clot Dissolver? Taking blood thinner now, do I quit taking it while taking the dissolver? Please advise.

How do I wean off prescription medication ?

Do you need prebiotics in order for probiotics to work properly?

What is the best time of day to take the Probiotic powder?

Why do I have to purchase the gut product when I only need the clot product?

Is there a way i can put this powder in pill form, in case my family does not like the taste?

Natto Blood Thinner

Do I have to wait 3 days after mixing the H2 additive with water?

Do you offer something you take internally for stomach issues?

I was wondering if a person could drink the probiotic water additive?

Digestive H2O Additive

When should I use your skin spray?

Is the Skin Spray safe for any part of the body?

Skin Spray

Personal Health

What is the biggest Consequence of Bacterial Imbalance?

Are your products Gluten Free?

What Makes P2 Probiotics Superior to others?

Why Soil Based Probiotics

I use your products in my personal use at home; however, curious if you do applications or even demonstrations for hospitals?

What effect do freezing temps have on the product and what is the temp range the P2 product must be kept at?

Is there an expiration on the product and if it differs for different product, please be specific.

If it gets into your eyes, is it safe? Or if the probiotic that is administered to our pet's water gets accidentally into their eyes, is it okay?

I am wondering what strain is in your products and are there any other active ingredients?

Will your products eliminate mold under faucets and in toilet tank?

Are your products safe for septic tanks?

Where are your products sourced and made?

General Questions

Product Specific Questions

Can I change my order?

What if the discount code doesn’t work?

What payment methods do you accept?

Discount code didn't work or I forgot to use it when I placed my order

What if my credit card does not work?

I didn't get an order confirmation ... how do I find out if my order was processed?

I'm not receiving transactional emails

Do you offer wholesale accounts?

What Credit Cards do you accept?

Payments

Ordering Products

Shipping

How do I check the status of my order?

Where do you ship?

How long does it take to ship my order?

How often do you ship? When can I expect delivery?

Do you ship to PO Boxes?

Im concerned because. while today and tomorrow are going to be above freezing, the night is was shipped as well as yesterday were below zero.

How often do you ship orders from your warehouse?

Can I pick up my products that I have ordered?

I just placed an order and I would like to know how long is it going to take to deliver the products.

Does P2 Probiotic Ship Internationally?

What Countries do you ship to?

Are there countries that you do NOT ship to?

What if my country is not listed in Countries that you ship to?

Why is it so expensive to ship internationally?

Why do you collect taxes and duties in advance (or at the time the order is placed)?

Why do different countries charge different taxes and duties?

Can I pay the taxes and duties upon delivery? (Instead of prepaying them?)

What international shipping carriers can I use?

What are harmonized (HS) codes?

How do HS codes typically work?

What HS codes does P2 Probiotic Power use?

Do you charge taxes or duties for International Shipments?

Do you offer free shipping for international orders over $100

Do You Ship Your products Internatinally?

Do you ship to Canada?

Do you ship your products to Europe?

International Shipping

Shipping Questions

What is the Subscription Program?

How do I start a subscription?

Can I change the products in my subscription?

Can I skip my subscription for a month?

How will changing my order subscription affect other months?

How do I manage my subscription?

Subscription Service